Effective Date: January 1, 2025

New Wave Wealth Advisors LLC (“NWWA”) is an investment advisory firm registered with the SEC and provides investment advisory services and operates www.newwavewealthadvisors.com, which describes our services.

New Wave Wealth Advisors LLC (“NWWA,” “we,” “our,” or “us”) is committed to safeguarding your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines the data we collect, how we use it, and the steps we take to protect your privacy when using our website or services. By using our website and services, you consent to the practices described in this Privacy Policy.

Information we Collect

We collect both personal and non-personal information from users visiting our website or engaging with our services.

We collect both personally identifying and non-personally identifying information from users visiting our website and from clients using our services. The data we collect is divided into two main categories:

• Information Collected through the Website

1. 1. Personally Identifying Information: When you interact with our website, we may collect the following personally identifiable information (PII) that you voluntarily provide:
      1. Name, Email Address, Phone Number, Mailing Address, and any other contact details you submit via forms or registration.
      2. Non-Personally Identifying Information: We also collect non-personal information that is automatically generated when you visit our website:
         1. Internet Protocol (IP) address of the device you are using, type of browser and version, date and time of your visit, referring website URL, or pages requested and navigated on our site.
            1. This information is used to analyze trends, monitor website traffic, improve user experience, and enhance the functionality of our website. It is not linked to your personal identity.

• Information We Collect for Business Purposes when Providing Services to Clients

1. 1. Personal and Financial Information: When you engage in our services, we collect information necessary to provide you with personalized financial advisory services. This may include:
      1. Full name, date of birth, contact information, Social Security number, and Tax Identification numbers.
      2. Financial details such as income, investment portfolio holdings, assets, liabilities, account balances, employment information, financial goals, and other personal information that is relevant to delivering financial advice or services.

Cookies and Tracking Technologies

To enhance your experience, our website may use cookies and similar technologies to store information about your preferences and browsing behavior. Cookies are small data files that are stored on your device and help us improve site functionality and deliver more personalized content.

Cookies can be used to:

• Remember your preferences and settings
• Track website usage and analyze traffic patterns
• Maintain session information, such as when you log in to our website
  

Sensitive personal information is not stored within cookies. You can control cookies through your browser settings, though blocking cookies may limit certain website features.

How we Use your Information

We use the information we collect to improve your experience and provide the services you expect. Below is an outline of how we utilize different types of information:

• General Use of Information:

1. 1. 1. Financial Advisory Services: To provide personalized investment advice, tax planning, portfolio management, and other advisory services.
      2. Communication: To keep you informed about the services we offer, updates, and relevant industry news.
      3. Website Improvement: To analyze website usage and improve functionality and user experience through data analysis.
      4. Legal Compliance: To meet regulatory and industry requirements and ensure compliance with relevant laws.

• Use of IP Address and Browser Information:

1. 1. 1. User Behavior Analysis: To understand and analyze website usage patterns.
      2. Troubleshooting: To identify and resolve technical issues on the website.
      3. Website Enhancement: To improve the design and functionality of our website based on user interactions.

• Use of Client Information:

1. 1. 1. Facilitating Investment Advisory Services: To offer and manage the investment advisory services you have requested, including portfolio management, financial planning, and related activities.

• Service Providers and Partners: To share necessary information with trusted third-party service providers who assist us in providing investment advisory services on our behalf.

1. 1. Operational Support: To perform operational tasks essential to delivering our services, such as processing transactions, managing accounts, and delivering client reports.
   2. Service Analysis and Improvement: To analyze the effectiveness of our advisory services and improve the overall service experience, including understanding how clients engage with our services.

Links to External Websites

Our website may contain links to third-party websites that are not operated or controlled by NWWA. By clicking on a third-party link, you will be directed to that external site. We strongly advise you to review the privacy policy of these sites, as we have no control over and assume no responsibility for their content, privacy policies, or practices.

NWWA is not responsible for any actions, information, or security measures taken by these third-party websites.

Data Security

We take reasonable precautions to protect your personal and financial information from unauthorized access, alteration, or destruction. While we implement security measures to protect your data, no online platform can guarantee complete security. You are responsible for keeping your login credentials secure and confidential.

Your Privacy Rights

You have the right to:

• Request access to the personal information we have collected about you
• Correct or update inaccurate information
• Request that we delete your personal information, subject to certain legal restrictions
• Object to or restrict the processing of your personal information

To exercise these rights, please contact us using the information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. When significant changes occur, we will post a notice on our homepage and revise the “Effective Date” accordingly. We encourage you to review this policy from time to time to stay informed about how we safeguard your information.

In addition to this website policy, we maintain an internal Privacy Policy and Cybersecurity Policy, filed with the SEC, which outlines how we handle sensitive client data. This document is made available to clients upon request.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

New Wave Wealth Advisors, LLC
4403 S Thompson Street, Suite 1
Springdale, AR 72764
(479) 877-2525

[email protected]
www.newwavewealthadvisors.com

By using our website and services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.